Due to the nature of our products and safety and contamination concerns, we DO NOT ACCEPT returns. We are unable to resell any item that has been out of our supervision.
If there is an issue or error with your order, please do not hesitate to contact us via the ‘contact us’ form. Please leave your order number and brief description of the issue or error. Please allow up to 3 business days for a response. We will gladly issue a store credit or replace the item depending upon your preference and availability of the item.
Our Artisan Soaps are handcrafted with high-quality ingredients specifically chosen to ensure a hard, long-lasting, and cleansing bar of soap. Our soaps are handmade in small batches; these bars are individually cut by hand. While we aim for our bars to weigh approximately 4.0 – 5.0 ounces per bar, there might be a slight variation in size and color.
When properly taken care of, handmade soap can sometimes last longer than commercial soaps. We recommend you keep your soap bar in a dry, ventilated area and allow the water to fully drain after each use.
Since all of our soap is handmade, we do our best to describe and photograph its physical qualities. The soap you receive may not look exactly like the one in the picture, but every bar of soap is unique in its being specially handmade and hand-cut.
Per FDA Regulations, Sweet Bea’s, LLC can not make any medical claims based on any soap ingredients. The primary purpose of soap is to cleanse. We are not medical professionals or healthcare professionals.
If any products cause irritation, discontinue use immediately and consult a physician.